Contact
If you have any questions regarding an order, products etc.
please give us a call on +45 97 37 10 20 and we are ready to help!
Our phone is open:
Monday - Thursday: 9am - 3.30pm
Friday: 9am - 1pm
please give us a call on +45 97 37 10 20 and we are ready to help!
Our phone is open:
Monday - Thursday: 9am - 3.30pm
Friday: 9am - 1pm
You are always welcome to sund us an email on contact@byastrup.com
and we strive to answer within 24 hours.
Whether you have criticism, praise or questions we guarentee to answer with a smile 🙂
We simply LOVE to receive requests and suggestions on new products
so if you have an idea for the next hit please don't hold back!
and we strive to answer within 24 hours.
Whether you have criticism, praise or questions we guarentee to answer with a smile 🙂
We simply LOVE to receive requests and suggestions on new products
so if you have an idea for the next hit please don't hold back!
We use GLS to send outside Denmark. GLS might sometimes use Local forwarders.
Our transport prices are depending of the Country and starts from €12. The actual price for transport will be visible when chosing your Country at Checkout.
If your Country are NOT on the list then we are not delivering to that Country at the moment. In this case you are more than welcome to either call or send us a mail to request a price. contact@byastrup.com
Our transport prices are depending of the Country and starts from €12. The actual price for transport will be visible when chosing your Country at Checkout.
If your Country are NOT on the list then we are not delivering to that Country at the moment. In this case you are more than welcome to either call or send us a mail to request a price. contact@byastrup.com
If you are interested in doing a collaboration with us on Social Medias please send us an email on marketing@astrupgroup.com.
When sending your email please send relevant info and insights to your profile which will make our decision proccess faster.
Send meget gerne relevante info og data med, så vi bedre kan tage stilling til et eventuelt samarbejde.
Find us here:
INSTAGRAM FACEBOOK TIKTOK
When sending your email please send relevant info and insights to your profile which will make our decision proccess faster.
Send meget gerne relevante info og data med, så vi bedre kan tage stilling til et eventuelt samarbejde.
Find us here:
INSTAGRAM FACEBOOK TIKTOK
Returns
If you wish to return products, you are more than welcome to do so.
Please send your return to:
ASTRUP Group A/SFarverivej 3, Gate 16900 SkjernDenmark
ATT: Returns [insert your order number or invoice number]
Please remember to include either your order number or invoice number, as we will otherwise be unable to identify and process your return.
Warranty Claims
Please note that if your return concerns a warranty claim (product complaint), the case must first be processed by our Customer Service team before you return the item.
Please complete our Warranty Claim Form, and if you have any additional questions, feel free to contact us at reklamation@astrupgroup.com.
Terms & Conditions
If you would like to read more about our Terms & Conditions, you can do so via this link.